Operations Coordinator
Reporting to: Director of Operations and Marketing
Location: London – hybrid
Contract type: Part-time 3 days per week (with 1-2 days expected in the London office)
Salary: £40,000-£45,000 pro rata, based on experience
Benefits: A very competitive benefits package including private health and a friendly, supportive team environment with a strong company culture
To apply, send your CV and covering letter to careers@lightning.health. Closing date for applications is Friday 6 June 2025.
About the role:
We are looking for a proactive and highly organised Operations Coordinator to join our growing team on a part-time basis. This varied and hands-on role spans HR, office operations, IT coordination, compliance, marketing and administrative support for the Managing Directors. This role is ideal for someone who enjoys working across functions, helping to make things run smoothly behind the scenes in a fast-moving company.
Main responsibilities
Operations and Office Management
• Oversee the day-to-day operations of the office, ensuring a well-organised and efficient workplace
• Act as the go-to contact for our office provider
• Manage office supplies and equipment upkeep
• Support meeting room bookings, team meetings and company events
• Maintain internal systems and databases including client and supplier records and contract documentation
Managing Director Support
• Manage the diaries and meeting schedules of the Managing Directors, including arranging internal and external meetings
• Assist with travel arrangements in collaboration with Finance department
HR Support
• Assist with recruitment administration including job postings, interview coordination and onboarding processes
• Assist with health and safety administration, ensuring relevant records, training and procedures are maintained
• Maintain and update employee records and support basic HR compliance
• Help organise staff training and engagement initiatives
• Support benefits administration
• Help nurture company culture shaped by our values
IT Coordination
• Manage new starter setups and equipment inventory
• Coordinate with external IT support for escalated issues and systems maintenance
Compliance and Policies
• Provide support to maintain company policies and assist with compliance documentation and updates
• Support GDPR efforts and data management processes
• Provide administrative support to onboard external suppliers in line with business procedures
• Help champion compliance, by embedding best practices and raising awareness across the team
Marketing
• Assist with company attendance in industry events and conferences (planning, logistics, materials)
• Support with social media activity – including content development, scheduling and basic analytics
What we’re looking for:
• Experience in administrative or coordinator role, ideally in a service industry
• A strong multitasker with excellent communication, organisation and time management skills
• Confident using Microsoft Outlook, Word, PowerPoint and Excel. Experience with design software advantageous but not essential
• Good working knowledge of LinkedIn
• A self-starter with a can-do attitude who enjoys a varied workload
• Previous experience in the healthcare sector is a plus but not essential
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